Last updated: July 26, 2026
This Shipping & Delivery Policy explains how Carzone Toys processes and ships your order. By placing an order, you agree to the terms below.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays. During high-volume periods, processing may take slightly longer.
Shipping Methods & Carriers
Smaller items ship via standard parcel carriers. Large ride-on vehicles, go-karts, e-bikes, and other oversized products ship via freight carriers. You’ll receive tracking details by email once your order ships, and you can follow your delivery on our Shipment Tracking page.
Delivery Estimates
Estimated delivery is typically 3–10 business days after your order ships, depending on your location and the size of the item. Freight deliveries may require an appointment. These are estimates and not guarantees.
Freight & Large Items
For freight shipments, delivery is usually curbside. The carrier will contact you to schedule delivery. Please ensure someone is available to receive and inspect the shipment. You are responsible for moving large items from the curb into your home or garage.
Shipping Costs
We offer free shipping within the United States. For international orders, shipping is calculated based on destination and item size, and any applicable duties or taxes are the customer’s responsibility.
Inspect on Delivery
Please inspect all packages at the time of delivery. If a package appears damaged, note it on the delivery receipt and take photos before signing. Report any damage to support@lightcoral-pheasant-260288.hostingersite.com within 48 hours so we can help promptly.
Lost or Delayed Shipments
If your tracking hasn’t updated or your shipment appears lost, contact us at support@lightcoral-pheasant-260288.hostingersite.com and we’ll work with the carrier to resolve it.
Incorrect Addresses
Please make sure your shipping address is accurate at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. Address changes may not be possible once an order has shipped.
Shipping Destinations
We ship within the United States and, for select items, worldwide. Free shipping applies to US orders; international shipping rates are shown at checkout.
Contact Us
Questions about shipping or delivery? Email support@lightcoral-pheasant-260288.hostingersite.com.